Dermatology-Inspired Skincare for Real Results
Privacy Policy | Medlam Biotech

Privacy Policy

Medlam Biotech

At Medlam Biotech, we value your trust and are committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you interact with our website, we may collect the following information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Shipping & billing address

Order & Payment Information

  • Purchase details
  • Payment method (processed securely via third-party payment gateways)

Technical & Usage Data

  • IP address
  • Browser type and device information
  • Pages visited and browsing behavior

How We Use Your Information

We use your data to provide a seamless and personalized experience:

  • To process and deliver orders
  • To send order confirmations and tracking updates
  • To improve our products, services, and website experience
  • To provide customer support
  • To send promotional offers and updates (only if you opt-in)

Data Protection & Security

At Medlam Biotech, we follow strict security practices:

  • Secure servers and encrypted data handling
  • Trusted and verified payment gateways
  • Limited access to personal data
đź”’ Your information is protected against unauthorized access, misuse, or disclosure.

Sharing of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Logistics partners for order delivery
  • Payment gateways for secure transactions
  • Service providers for website functionality and analytics

All partners are required to maintain data confidentiality and security.

Cookies & Tracking Technologies

We use cookies to enhance your browsing experience:

  • Remember your preferences
  • Improve website performance
  • Analyze traffic and user behavior

You can disable cookies through your browser settings if you prefer.

Your Rights

As a user, you have the right to:

  • Access or update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications anytime

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

For any questions or concerns regarding this Privacy Policy, you can contact us:

✉️ Email: medlambiotech@gmail.com
📞 Phone: +91 8708907567

Our Commitment

At Medlam Biotech, we combine dermatology-inspired science with transparency and trust. Protecting your privacy is part of our commitment to delivering safe, reliable, and high-quality skincare solutions.

Who we are

Suggested text: Our website address is: https://medlambiotech.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

 

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