Shipping Policy
Medlam Biotech – Fast & Safe Delivery Across India
At Medlam Biotech, we ensure fast, secure, and reliable shipping across India for all our dermatology-inspired skincare, haircare, and wellness products. Our logistics process is designed to maintain the highest standards of quality, safety, and timely delivery.
Order Processing & Dispatch
We follow a strict process to maintain our science-first skincare standards.
- Orders are processed within 24–48 hours of confirmation
- Orders placed on weekends or public holidays are processed on the next working day
- All orders undergo quality checks and secure packaging before dispatch
- You will receive a shipping confirmation with tracking details once your order is shipped
Shipping Time Across India
We offer pan India delivery with optimized logistics partners:
- Metro Cities (Delhi, Mumbai, Bangalore, etc.): 2–4 business days
- Tier 2 & Tier 3 Cities: 3–7 business days
- Remote Locations: 5–8 business days
Note: Delivery timelines may vary due to external factors such as weather conditions, courier delays, or regional restrictions.
Secure Packaging & Product Safety
As a dermatology-focused skincare brand, we ensure every product reaches you safely.
- Tamper-proof and hygienic packaging
- Leak-proof handling for serums, gels, and liquids
- Strict quality checks from manufacturing to delivery
Order Tracking & Updates
Track your order easily with real-time updates:
- Tracking link shared via SMS and Email
- Live updates on order status and delivery progress
Delivery Attempts Policy
Our courier partners will attempt delivery 2–3 times.
- Ensure correct address and contact details
- Unsuccessful delivery attempts may result in order return
Shipping Delays (If Any)
While we aim for fast delivery across India, delays may occur due to:
- High demand or sale periods
- Logistics disruptions
- Incorrect shipping information
We appreciate your patience as we work to deliver your order safely.
Damaged, Missing, or Incorrect Orders
Your satisfaction is our priority. If you receive:
- A damaged product
- A missing item
- The wrong product
📩 Contact us within 48 hours of delivery with photos, and we will resolve the issue quickly.
Why Choose Medlam Biotech Delivery?
We combine dermatological science with reliable logistics:
- Dermatologist-inspired skincare products
- Safe, hygienic, and secure packaging
- Trusted delivery partners across India
- Consistent quality in every order